Veterinary Practice Management Consultants
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xxvii. · Foundations · 1 module · 8m

The Review Playbook

Reviews drive new clients more than any ad. A repeatable system for asking, responding, and handling the occasional bad one — without sounding desperate.

Instructor: Dr. Pooja Kadu · Included free with your practice diagnostic

Included with the diagnostic

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What this covers

  • When in the visit to ask — and how
  • Templates that feel human, not corporate
  • Responding to negative reviews without escalating
  • Building a review rhythm the whole team owns