Veterinary Practice Management Consultants
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i. · Foundations · 1 module · 9m

VCI Renewals & Lapses

Understand what drives VCI renewals — and what causes lapses. A practical walkthrough of the renewal cycle, lapse triggers, and the small operational moves that protect recurring revenue.

Instructor: Dr. Pooja Kadu · Included free with your practice diagnostic

Included with the diagnostic

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What this covers

  • What VCI renewal actually means for your practice
  • The lifecycle: enrolment, renewal window, lapse
  • Top reasons clients lapse — and which are preventable
  • Communication touchpoints that lift renewal rates
  • A simple renewal-tracking system you can run this week